Stakeholder Mapping and Corporate Social Responsibility

Authors

  • Ruchi Tyagi 9927038066

DOI:

https://doi.org/10.1956/jge.v17i1.616

Keywords:

Corporate Social Responsibility, Stakeholder Management, Sports Goods Industry, Customers.

Abstract

The purpose of this paper is whom do Sports Goods Industry (SGI) consider as their stakeholder, which stakeholders they give priority to others and why. The present study is exploratory. A list of sports goods manufacturers in Meerut was procured from the Federation of sports goods manufacturers. The total number of manufacturers as per the list was 356. With the help of a simple random sampling technique, 50 were selected for a pilot study, and 100 for the final study. The required information obtained using a structured interview schedule. There are nine interest groups identified by the SGI Meerut. These are - customers, suppliers, competitors, governments, partners, communities, owners, investors and labor. Out of the recognized interest groups in SGI Meerut, customers top the list of preference. There is a need of accommodating stakeholders concerns in business.

Author Biography

Ruchi Tyagi, 9927038066

Dr. Ruchi Tyagi is Sr Associate Professor, Department of General Management, School of Business, University of Petroleum & Energy Studies (UPES), Dehradun, India.

Ruchi holds Ph.D. in the area of Corporate Social Responsibility (specifically Stakeholder Mapping and Sustainable Business Practices) from Uttar Pradesh Technical University, Lucknow, India. She is visiting Post-Doctorate fellow on the project, “ Low cost Conservation Measures for Energy Conservation in the residential sector of Trinidad and Tobago” collaborated by Ministry of Planning and Development, St Augustine, Trinidad and Tobago, West Indies.

For her professional expertise Dr Tyagi is Adjunct Professor (Honorary) to the Utilities Unit of University of Trinidad and Tobago (2021) and Honorary Prof. to Nizhny Novgorod Institute of Management and Business (2013). Bagged Best Oral Presntation award at ICEBT, Hong Kong (2016). Invited speaker to IET at Langara College, Vancouver, Canada; Deptt of Ethics, Moscow State University, Nizhny Novgorod Institute of Management and Business, Leningrad State University, Vladimir University, Russian Federation.

References

1. Agarwal, S.K., (2002), ‘District Industries Center’s role and its appraisal in the Entrepreneurial Development of Small Scale Industries in Meerut District’, Unpublished Ph.D. Thesis, Commerce, C.C.S. University,Meerut.


2. Bird, F. B., and Waters, J. A., (1989), ‘The moral muteness of managers’, California Management Review, Fall, pp. 73-88.

3. Branco, M.C. and Rodrigues, L. L., (2007), ‘Positioning Stakeholder Theory within the Debate on Corporate Social Responsibility’, Electronic Journal of Business Ethics and Organization Studies, Vol. 12 No. 1, pp.5-15,available at http://ejbo.jyu.fi/.


4. Buhr, H. and Grafström M., (2006), ‘The Making of Meaning in the Media: The Case of Corporate Social Responsibility in the Financial Times, 1988-2003’, available at www.fek.uu.se/gems/publications/Buhr_Grafstrom_CSR_2006.pdf., assessed on 5/1/2008.


5. Carroll, A.B., (1991), ‘The pyramid of Corporate Social Responsibility: Toward the Moral Management of Organizational Stakeholders’, Business Horizons, Vol.34 No.4, pp. 39-48.


6. ET The Economic Times, (2008), ‘Dr. Kalam stressed the need to evolve CSR ethics’, The Economic Times, New Delhi, 30/01/2008.


7. Fox T., (2005), ‘Small and Medium-Sized Enterprises (SMEs) and Corporate Social Responsibility: A Discussion Paper’,available at www.iied.org/SM/CR/documents/CSRandSMEs.pdf.,assessed on 10/02/2007.


8. George, Darren and Paul, M., (2006), ‘SPSS for windows step by step: A simple guide and reference’, 13.0 Update, 6th ed., Pearson Education, India.


9. Gupta, D. K. and Saxena K.,(2006), ‘Corporate Social Responsibility in Indian Service organisations : An Empirical Study’, available at www.nottingham.ac.uk /nubs/ICCSR/AsiaConf06/FullPapers/Kirti.pdf,assessed on 27/11/2007.

10. Garg A. and Gupta. S. (2020). High Speed Railway (HSR): India and the World Comparison of existing systems. International Journal of Innovative Technology and Research. Volume No.8, Issue No.4, 9516-9530.

11. Gupta, S. (2016). Factor Analysis in holistic approach for Project Performance framework of Oil and Gas projects in India, International Research Journal of Social Science and Management, India, vol. 2(1)

12. Gupta, S. , Pahwa, M. S. and Gupta A. (2013). Innovative Price Adjustments Technique for Thermal Coal: A Study of Operation Function under changing Techno Environment. Global Journal of Management and Business Research, Apr. 2013. ISSN 2249-4588.

13. Gupta, S. and Gupta,T. (2012). Enhancing Marginal Field Development Economics: Leasing Operated Production Facility Approach, Journal of Global Economy, Research Centre for Social Sciences, Mumbai, India, vol. 8(1), pages 63-71, March.

14. Gupta, S. and Sharma R.K. (2012). Pricing and Taxation in Oil and Gas Sector: A study with special reference to ONGC. Journal of Global Economy. Research Centre for Social Sciences, Mumbai, India, vol. 8(3), 233-260.

15. Gupta, S. and Verma, R. (2008, May), Changing Paradigm in Indian Banking. Professional Banker, 21-2.



16. Gupta S., Tyagi R., Sharma A., Singh H. (2021). Human Wealthsurance: Analytical Study on Financial Planning of Community Investors during COVID-19. International Journal of Management (IJM). 12 (1). pp 1453-1473. ISSN Print: 0976-6502 and ISSN Online: 0976-6510. DOI: 10.34218/IJM.12.1.2021.128 Available at: http://iaeme.com/MasterAdmin/Journal_uploads/IJM/VOLUME_12_ISSUE_1/IJM_12_01_128.pdf

17. Harrison, J.S. and Freeman, R.E., (1999), ‘Stakeholders, social responsibility, and performance: empirical evidence and theoretical perspectives’, Academy of Management Journal, Vol. 42 No. 5.
.
18. India Committee of the Netherlands, (2000), ‘Child and adult labor in India’s football industry and the role of FIFA’, available at http://www.indianet.nl/iv.html, assessed on August 2004.

19. India Committee of the Netherlands, (2002), ‘Final Report, Labor Standards in the Sports Goods Industry in India - with special reference to Child Labor’, available at http://www.indianet.nl /tatarep.html, assessed in August 2004.

20. Jones, T.M., Wicks, A.C. and Freeman, R.E., (2002), ‘Stakeholder theory: the state of the art’, in N.E. Bowie, (ed.), The Blackwell Guide to Business Ethics, Blackwell, Oxford.

21. Joshi, M., (1991), ‘Sports Goods Industry in Meerut’, Unpublished Ph.D. Thesis, Commerce, C.C.S. University, Meerut.

22. Kakabadse, N. K., Rozuel, C. and Lee-Davies L., (2005), ‘Corporate social responsibility and stakeholder approach: a conceptual review’, Int. J. Business Governance and Ethics, Vol. 1 No. 4, pp.277-302.

23. Logsdon, J. and Wood, D. J., (2002), ‘Business citizenship: From domestic to global level of analysis’, Business Ethics Quarterly, No. 12,pp. 155-188.


24. MacGregor, S., (2007), ‘Corporate Social Responsibility: You must remember this’, available at http://www.core77. com/ reactor /07.06_csr .asp, assessed on 26/12/2006.


25. Mark -Herbert, C. and Schantz, C., (2007), ‘Communicating Corporate Social Responsibility – Brand management’, Electronic Journal of Business Ethics and Organization Studies, Vol. 12 No. 2, pp. 4-11,available at http://ejbo.jyu.fi/.


26. M P Meerut Plus, (2008), ‘Sports Goods: Not ready for a new ball-game’, Meerut Plus, The Times of India, New Delhi, 13/03/2008.
27. Michael, B., (2003), ‘Corporate social responsibility in international development: An overview and critique’, Corporate Social Responsibility and Environmental Management, No.10, pp. 115-128.

28. MSME Ministry of Micro, Small And Medium Enterprises, (2008), ‘Ministry of Micro, Small And Medium Enterprises’, available at, http://msme.gov.in/msme_aboutus.htm, assessed on 10/03/2008.

29. b- ‘Ministry of Small Scale Industries: Outcome budget 2007-2008’, available at http://msme.gov.in/Outcome_Budget-2007-08-SSI.pdf, assessed on 10/03/2008.

30. Painuly P.K., Tyagi R., Vishwakarma S., Khare S.K., Haghighi M. (2020) Energy Supply Using Nexus Approach for Attaining Sustainable Development Goal 7. In: Leal Filho W., Azul A.M., Brandli L., Lange Salvia A., Wall T. (eds) Affordable and Clean Energy. Encyclopedia of the UN Sustainable Development Goals. Springer, Cham. https://doi.org/10.1007/978-3-319-71057-0_84-1


31. Post, J.E., Preston, L.E. and Sachs, S., (2002), ‘Managing the extended enterprise: the new stakeholder view’, California Management Review, Vol. 45 No. 1, pp.6-28.


32. Saxena K. and Gupta, D. K., (2005), ‘Corporate Social Responsibility A Fad?’, Effective Executive, ICFAI University Press, Hyderabad, India, pp.37-42.

33. Scholl, H.J., (2001), ‘Applying Stakeholder Theory to E-Government: Benefits and Limits’, available at http://www. ischool. washington.edu/ /jscholl/Papers/Scholl_IFIP_2001.pdf, assessed on 1/7/2004.

34. SGMF, (2004), Directory of All India sports Goods Manufacturers Federation, SGMF, Meerut, 2004.

35. SGEPC Sports Goods Export Promotion Council, (2006), ‘Annual report’, New Delhi, 2005-06.

36. SGEPC Sports Goods Export Promotion Council, (2007), ‘Annual report’, New Delhi, 2006-07.

37. Sherlekar, S. A., (1998), ‘Ethics in Management’, ed.1998, HPH, New Delhi

38. Simmons, J., (2004), ‘Managing in the post-managerialist era: towards socially responsible corporate governance’, Management Decision, Vol. 42 Nos. 3–4, pp.601–611.

39. Trevino, L. K. and Nelson, K. A., (1999), ‘Managing Business Ethics: Straight Talk about How to do it Right’, (2nd ed), John Wiley, NY.


40. TOI The Times of India, (2008), ‘Don’t forget growth while chasing profits’, Times business, The Times of India, New Delhi, 06/02/2008.

41. The Observatory of European SMEs, (2007), ‘Analysis of competitiveness’, available at http://ec.europa.eu/enterprise/ enterprise _policy/analysis/observatory_en.htm.,assessed in November 2007.

42. Tomar, G., (2004), ‘Constraints and potentials of Small Scale Industries financed by U.P.F.C with special reference to Meerut region’, Unpublished Ph.D. Thesis, Commerce, C.C.S.University.


43. Tyagi RK (2010) Dynamics of corporates and stakeholders perspective of corporate social responsibility: a case of sports goods industry Meerut. American Journal of Economics and Business Administration. 2(2) 169 Accessed at http://citeseerx.ist.psu.edu/viewdoc/download?doi=10.1.1.663.3297&rep=rep1&type=pdf

44. Tyagi R. (2010) Corporate Social Responsibility Practices for Rural Development in the Globalisation Epoch. Globalisation and Economy. ed KD Gaur. 598-613. Sunrise Publications.

45. Tyagi, R. K. (2011) Indian Perspective on Ethical Implementation in Academic and Business Community: A Discourse through Case Study on Education and Industry. Paper Presented in absentia at International Conference. December 09-10, 2010 UNESCO Chair, Russian State Pedagogical University. Alexander Herzen, St. Petersburg.
[Publish in Humanities, Humanitarian Knowledge, Humanities, Humanitarian Knowledge, Humanitarian Education Problems and Perspectives Vol II, 117-126, Asterion Publication, Russia. ISBN 978-5-9856-809-6]

46. Tyagi R. (2012) Corporate social responsibility and SMEs: Exploratory study on dynamics of corporate and stakeholders perspective in Sports Goods Industry Meerut. Research in Business Management. 1(1): 1-7. Available online at http://www.resjournals.com/RBM

47. Tyagi Ruchi K (2012) Sustaining by working on the bottom of the pyramid: a case of Jaipur Rugs India on its socially responsible practices. International Journal of Business Performance Management. 13(1): 46-59. Inderscience Publishers Ltd.

48. Tyagi R. (2012) Meerut Embroidery Cluster: A Case Study. South Asian Journal of Business and Management Cases. 1 (2): 185-202. SAGE Publications Sage India: New Delhi, India. doi:10.1177/2277977912459445

49. Tyagi R. (2012) Sustaining by working at the bottom of the pyramid: a case of Indian rugs manufacturing company. Societal Studies.4 (2): 427–442. Mykolas Romeris University. Available online at https://www3.mruni.eu/ojs/societal-studies/article/view/730


50. Tyagi, Ruchi K and Vasiljeviene, Nijole (2013) The case of CSR and irresponsible management practices. Competitiveness Review. 23(4/5):372-383. https://doi.org/10.1108/CR-03-2013-0031. Available online at https://www.emerald.com/insight/content/doi/10.1108/CR-03-2013-0031/full/html .


51. Tyagi, Ruchi and Chawla G. (2017) Education through Information and Communication Technology: Student Perspective on the Blended Learning. International Journal of Social Science and Humanity. 7 (4): 212-216. DoI: 10.18178/ijssh.2017.7.4.822. Available at http://www.ijssh.org/vol7/822-NH3005.pdf

52. Tyagi Ruchi., Vishwakarma S., Yadav S.S., Stanislavovich T.A. (2020). Community Self-Help Projects. In: Leal Filho W., Azul A., Brandli L., Lange Salvia A., Özuyar P., Wall T. (eds) No Poverty. Encyclopedia of the UN Sustainable Development Goals. Springer, Cham. DOI https://doi.org/10.1007/978-3-319-69625-6.
Available at https://link.springer.com/referenceworkentry/10.1007/978-3-319-69625-6_28-1


53. Tyagi Ruchi., Vishwakarma S., Alexandrovich Z.S., Mohammmed S. (2020). ICT Skills for Sustainable Development Goal 4. In: Leal Filho W., Azul A.M., Brandli L., Özuyar P.G., Wall T. (eds) Quality Education. Encyclopedia of the UN Sustainable Development Goals. Springer, Cham. DOI https://doi.org/10.1007/978-3-319-95870-5_39
Available at https://link.springer.com/referenceworkentry/10.1007%2F978-3-319-95870-5_39

54. Tyagi R., Vishwakarma S., Singh K.K., Syan C. (2020) Low-Cost Energy Conservation Measures and Behavioral Change for Sustainable Energy Goal. In: Leal Filho W., Azul A.M., Brandli L., Lange Salvia A., Wall T. (eds) Affordable and Clean Energy. Encyclopedia of the UN Sustainable Development Goals. Springer, Cham. https://doi.org/10.1007/978-3-319-71057-0_155-1

55. Tyagi R., Vishwakarma S., Rishi M., Rajiah S. (2021) Reducing Inequalities Through Education and Skill Development Courses. In: Leal Filho W., Azul A.M., Brandli L., Lange Salvia A., Özuyar P.G., Wall T. (eds) Reduced Inequalities. Encyclopedia of the UN Sustainable Development Goals. Springer, Cham. https://doi.org/10.1007/978-3-319-71060-0_102-1


56. Verma, S., (2005), ‘Jeetney ki zid’, Dainik Jagran,National Daily Newspaper published in Hindi language from Meerut,01/04/2005.

57. Vinten, G., (2000), ‘The stakeholder manager’, Management Decision, Vol. 38 No. 6, pp.377–383.


58. Wharton, Jr., and Clifton R., (2002), ‘Responsibility in a Common World’, speech delivered by president of Michigan State University, on 4 April 2002 at the Fourth International Paolucci Symposium, in Gupta, D. K. and Saxena K., (2006), ‘Corporate Social Responsibility in Indian Service organisations: An Empirical Study’, available at www.nottingham.ac.uk/nubs/ICCS R/AsiaConf06/FullPapers/Kirti.pdf,assessed on 27/11/2007.

59. Weiss, J.W., (2003), ‘Business Ethics: A Stakeholder and Issues Management Approach’, Thomson Learning, South-Western Mason, OH.


60. Whitehouse, L., (2006), ‘Corporate Social Responsibility – Views from the Frontline’, Journal of Business Ethics, No.63, pp. 279-296.

61. Wood, D.J., (1991), ‘Corporate social performance revisited’, The Academy of Management Review, Vol. 16 No. 4, pp.691–718.

62. Zadek, Simon, (2001), ‘The Civil Corporation: The New Economy of Corporate Citizenship’, Earthscan Publications Ltd., London.

63. Zumbansen, P., (2006) ‘The conundrum of corporate social responsibility: reflections on the changing nature of firms and states’, in: R. Miller and R. Bratspies, ‘Transboundary harm: lessons from the Trail Smelter Arbitration’, (ed.), Cambridge University Press, Cambridge, England.

Downloads

Published

17.04.2021

How to Cite

Tyagi, R. (2021) “Stakeholder Mapping and Corporate Social Responsibility”, Journal of Global Economy, 17(1), pp. 21–40. doi: 10.1956/jge.v17i1.616.

Similar Articles

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 > >> 

You may also start an advanced similarity search for this article.